English

The Consumer Agency was established 1 July 2005 according to Act No 62/2005 (also availible in Danish). The Consumer Agency is one of the governmental agencies in Iceland which is entrusted with market surveillance of business operators, good functioning and transparency of the markets in respect to safety and consumers legal rights as well as enforcement of legislation adopted by the Icelandic Parliament for protection of consumers health, legal and economical rights.

The Consumer Agency is a governmental agency falling under the auspices of Ministry of the Interior.

News

13.03.2014

MARKET SURVEILLANCE PROGRAMME 2014

Iceland participates fully in the Single market of Europe according to the provisions of the Agreement on the European Economic Area (EEA).
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25.01.2013

Market Surveillance Programme 2013

Iceland participates fully in the Single market of Europe according to the provisions of the Agreement on the European Economic Area (EEA). It is thus necessary in Iceland to ensure in the same way as in Member States of the EU
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18.12.2012

Alternative and Online Dispute Resolution soon to become a reality for European consumers

Commissioner for Health and Consumer Policy, Tonio Borg, today welcomed the vote on Alternative Dispute Resolution and Online Dispute Resolution (ADR-ODR) in the Internal Market and Consumers Committee. This vote confirms the agreement reached between the European Parliament and the Council on the two
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23.11.2012

Buying consumer credit on-line: following EU action, over 75% of websites checked now give satisfactory information to clients

Before consumers enter into a loan, they need to understand its real cost and take the time to reflect, especially on the monthly repayment. The Consumer Credit Directive lists the information that need to
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23.11.2012

Joint Actions on Lighters

Since September 2007 PROSAFE and its members have undertaken joint market surveillance activities on lighters. The purpose has been to check that only lighters that are safe and child-resistant
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