English

The Consumer Agency was established 1 July 2005 according to Act No 62/2005 (also availible in Danish). The Consumer Agency is one of the governmental agencies in Iceland which is entrusted with market surveillance of business operators, good functioning and transparency of the markets in respect to safety and consumers legal rights as well as enforcement of legislation adopted by the Icelandic Parliament for protection of consumers health, legal and economical rights.

The Consumer Agency is a governmental agency falling under the auspices of Ministry of Justice and Human Rights.

News

20.8.2010

Commission proposes package to boost consumer protection and confidence in financial services

As part of its work creating a safer and sounder financial system, preventing a future crisis and restoring consumer confidence, the European Commission has today proposed changes to existing European rules
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16.6.2010

The Services Directive

The European Commission have produced a leaflet on the Services Directive addressed to consumers with the aim to inform consumers on how they can benefit from the Services Directive, what the rules are and where they can receive information.
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19.4.2010

Consumers: Annual RAPEX Report 2009 shows efficiency of EU's cooperation on dangerous products

The number of dangerous consumer products notified through the EU's rapid alert system for non-food dangerous products ("RAPEX") rose by 7% in 2009
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